Ughhhhh. Customers would be better off filing formal complaints than taking it out on part-time and casual sales staff. I mean, how much sway do you honestly think we have? There's different departments for a reason. I'm sure you work for an organisation where you don't control everything either. But I guess you do it for the verbal punching bag aspect. Believe it or not we're human too. I'm sorry some of your phone calls get directed overseas. No need to get racist about it either. It wasn't my idea. Promise.
Have a nice day (because you've ruined mine).
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